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Lean Service. Certification Manual
Luis Vicente Socconini Pérez Gómez
We know that the services provided by any industry have increased costs between 30% and 80% due to different wastes in several of their processes. By leveraging Lean tools, Lean Service is designed to create a quicker and more ef? cient process that results in high-quality services and improved productivity. Some of the benefits are: Significant improvement in the quality of the services provided by a company. Significant reduction in the time spent on service activities. Significant reduction in the cost of providing services. Increased competitiveness and profitability.
Book details
- Publisher
- ICG Marge
- Publication year
- 2019
- Collection
- Lean Six Sigma
- Language
- English
- ISBN
- 9788417903282
- LAN
- 87ff69da4d08
Format
Other books by Luis Vicente Socconini Pérez Gómez
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