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Lean Service. Certification Manual

We know that the services provided by any industry have increased costs between 30% and 80% due to different “wastes” in several of their processes. By leveraging Lean tools, Lean Service is designed to create a quicker and more ef? cient process that results in high-quality services and improved productivity. Some of the benefits are: Significant improvement in the quality of the services provided by a company. Significant reduction in the time spent on service activities. Significant reduction in the cost of providing services. Increased competitiveness and profitability.

Detalles del libro

Editorial
ICG Marge
Año de publicación
2019
Colección
Lean Six Sigma
Idioma
Inglés
ISBN
9788417903282
LAN
87ff69da4d08

Formato

Tapa blanda

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