Marketing in the AI Era

Why Personalization Wins the Customer Experience

Y
Yaniv Navot

Personalized Customer Experience is a timely primer on the basics of personalization, and how it can be applied across channels. It includes emerging best practices on how AI is transforming the limits of personalized experiences and offers practical guidance eon how to establish a scalable personalization structure that fits your organization along with a clear, repeatable process that you can implement right away. 

Visuals can be found in the audiobook companion PDF download.

Publication

2025

Duration

4 h 20 min

Format

Audiobook

Publisher

Amacom

Reviews (0)

There are no reviews for this book yet.

0 reading 0 read 0 want to read 0 dropped 0 favorites